Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This happened before and it's starting again. When I call certain numbers, even if we've called them before, it says I need an access code to make the call. It does not happen every time. I cannot call Verizon for service because there is NO option with the computer "help" line for this issue, and I can't even put my number in to have Verizon call me because it's "currently unavailable." Very, very frustrated by now. It's been happening for some time and getting worse.
So, after an hour on the phone where I finally got a person, the wrong person who sent me to the wrong person and finally to the right person, it turns out that when we turned off the international plan, whoever did it also flipped the button to turn off our regional plan so we could not make any calls in the regional area, but we could in the local area. Just something to check for others having this issue.