Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Access Code Required when making calls
LK-PA
Newbie
‎02-01-2018 11:27 AM

This happened before and it's starting again. When I call certain numbers, even if we've called them before, it says I need an access code to make the call. It does not happen every time. I cannot call Verizon for service because there is NO option with the computer "help" line for this issue, and I can't even put my number in to have Verizon call me because it's "currently unavailable." Very, very frustrated by now.  It's been happening for some time and getting worse.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Access Code Required when making calls
LK-PA
Newbie
‎02-01-2018 12:24 PM

So, after an hour on the phone where I finally got a person, the wrong person who sent me to the wrong person and finally to the right person, it turns out that when we turned off the international plan, whoever did it also flipped the button to turn off our regional plan so we could not make any calls in the regional area, but we could in the local area. Just something to check for others having this issue.

0 Likes
Reply