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I am unable to make long distance calls. Each time I try I get a recording stating the access code I entered isn't valid. What does this mean? I've never heard of using an access code for long distance.
Thanks in advance for your help.
Could be mistake.
You could have been slammed by another phone company.
You didn't identify your type of phone service. E.g Fios Digital Voice, Verizon Freedom Plan, etc..
Remember you are talking to peers here. Most likely you will need to use the CONTACT US button on any of the verizon webpage.
http://www.verizon.com/support/residential/contact-us/index.htm
your may be request to block the long distance call that you do not know, you only make the local calls , even orther region the call can not go through, call C/S,