All calls show Out of Area on caller ID

[MrDman]

Hello,

I have had fios for more than 4 years now had Verizon freedom essentials phone service along with TV and internet.

I upgraded to the new Verizon digital voice now my caller ID always shows Out of Area on every call.I setup the dvr so I can see caller there also and it’s the same thing..

I have called verizon about this but they are getting nowhere.I did see a ticket online in my account yesterday but today it is gone.

The caller ID  was working before the upgrade.

Is there anything I can do on my end.

Thanks for looking

[Moonchild3]

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@MrDman wrote:

Hello,

I have had fios for more than 4 years now had Verizon freedom essentials phone service along with TV and internet.

I upgraded to the new Verizon digital voice now my caller ID always shows Out of Area on every call.I setup the dvr so I can see caller there also and it’s the same thing..

I have called verizon about this but they are getting nowhere.I did see a ticket online in my account yesterday but today it is gone.

The caller ID  was working before the upgrade.

Is there anything I can do on my end.

Thanks for looking

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[Anthony_VZ]

Sorry to hear about your caller ID problems. If you are still having this problem, please send me a private message.

[irwing]

I have a semi-related question..

I have freedom essentials voice service on 2 lines. I want to switch to digital voice but the system doesn't let me.

I know it is available in my area because if I go in as a new customer and use my neighbors adresses on both sides of me it does show it as on option for vocice service. I t appears to me once you have freedom voice the system will not let you switch???

Please help!!!!!!!

[irwing]

I have a semi-related question..

I have freedom essentials voice service on 2 lines. I want to switch to digital voice but the system doesn't let me.

I know it is available in my area because if I go in as a new customer and use my neighbors adresses on both sides of me it does show it as on option for vocice service. I t appears to me once you have freedom voice the system will not let you switch???

Please help!!!!!!!

[Judy102]

I just installed a new phone and caller ID show out of area for all calls outside my area code.  How was this resolved?

[echan01]

I have Verizon digital voice for while recently my caller ID often shows Out of Area but occaionally it will show the correct name.

Please help.