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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So, I called Verizon Customer Care seeing that I just got this phone turned on 3 days ago. I've been receiving numerous phone calls from a telemarketer all day/everyday since the phone was activated. Today since 9am and it's not 5pm they've called 27 times.
I called to have the issue resolved with Customer Care they informed me they can add call block to my line for $10. I advised them that I'm a disabled vet and I'm on a limited income and cannot afford that. They then proceeded to tell me that they can change my phone number for $22??? How or why would they charge me to change my number when I only had it for 3 days, only gave the VA my number in case my doctors need to reach me, but yet it's my fault that I'm getting phone calls from the same number 27 times?
I googled {edited for privacy}and it's coming up as My Spam Bot. So apparently it's spam. I told the lady that I will NOT be charged $22 for something that was just activated less than 3 days ago. I didn't give the number out so therefore Verizon should show good faith and change the number as a courtesy. She advised me that isn't the way Verizon does things. So I advised her that I have 30 days from the time that I activated my service
I'm at wits end, I need the phone due to my heath, but I don't need this drama that comes along with it. Can somebody help me with this, what should I do? I can turn off my ringers but if the VA calls I'll miss the important phone call that I so desperately need. Any help would be appreciated.
Thanks! MSG Doc (US Army)