Bad Service

[j10001]

I have been wating to talk to someone for 2 hr and counting . Got kick off line while wating  4 times they could not fine my account but one custmor service person did to be kick off line. So I went to town 12 miles from my home still no one pick up. so i am back 2 hr into my wait and still on hold.

[jonjones1]

---

@j10001 wrote:

I have been wating to talk to someone for 2 hr and counting . Got kick off line while wating  4 times they could not fine my account but one custmor service person did to be kick off line. So I went to town 12 miles from my home still no one pick up. so i am back 2 hr into my wait and still on hold.

---

Well you did not say why you are waiting.

is it for tech support? Or to pay your bill? Or to change your services? Or maybe cancel? I agree 2 hours is not called for. However due to Christmas & New Years being over a weekend session on both ends. Many people take extra days off.

you could go to a Verizon Corporate store and get that problem or issue taken care of.