Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have a landline and also a wireless account with two cell phones and a tablet on it. I used to be able to One-Bill. However, I just changed one of the cell phones to a smart phone and the person at the Verizon (wireless) store said I had to discontinue the One-Bill.
I got a bill in my email for the wireless charges without the landline; it is due by September 21 which reflects the changes to my (wireless) account. It has some partial month charges so that amount is probably going to change in future bills.
I also got a bill under my landline phone number which is due September 11 and which includes a wireless amount but for some reason, it won't let me expand/view that bill to see if the landline charges are correct or if the wireless amount is the same as the other bill. They are only $13.82 different, so obviously that difference is not my landline charges (they previously ran about $40).
The online assistant does not understand what I am talking about. I'm afraid if I don't pay the bill properly, my landline will be shut off.
It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, or call 1-800-VERIZON for Customer Support.