Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
EVERY MONTH I HAVE TROUBLE PAYING MY BILL ONLINE. AND IT'S IMPOSSIBLE TO REACH SOMEONE WHO CAN HELP, LET ALONE FILE A COMPLAINT. I GENERALLY SPEND 30 MINUTES STRUGGLING WITH THIS ISSUE, BUT WITH AT&T, IT TAKES ALL OF TWO MINUTES TO PAY MY BILL ONLINE.
TRYING TO GET HELP WITH VERIZON IS WORSE THAN DEALING WITH THE WORST DMV. THE FIRST THING I TRIED TONIGHT WAS SPEAKING TO "A LIVE AGENT." ONLY PROBLEM WAS, THERE WAS NO LIVE AGENT AND WORSE, NO NOTIFICATION EXPLAINING THAT NO LIVE AGENTS WERE CURRENTLY AVAILABLE. THEN, I SPENT 15 MINUTES ON THE PHONE BEFORE I FINALLY GOT A LIVE VOICE. SUFFICE TO SAY, I WAS PASSED ON TO ANOTHER LIVE VOICE, WHO WANTED TO PASS ME BACK TO THE FIRST ONE. I FINALLY GOT SO FRUSTRATED, I ASKED TO SPEAK WITH A SUPERVISOR, AND I WAS TOLD THAT "THERE WAS A VERY LONG WAIT TIME" -- WHAT ELSE IS NEW?
I'M DEFINITELY CONSIDERING DROPPING VERIZON. IS THIS JUST ME, OR HAS ANYONE ELSE EXPERIENCED THIS? IF SO, WERE YOU ABLE TO RESOLVE IT?
What is the issue you are having when trying to pay your bill online? Have you cleared your cache? And if that did not work, you might try a second browser.