CID Call Waiting not working
adambrown
Newbie

I have the Freedom Essentials plan which includes Caller-ID Call Waiting, however it's not working. I specifically checked the manual of my phone to make sure it supports CIDCW. The regular Caller-ID works fine. Any help would be greatly appreciated.

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Re: CID Call Waiting not working
Jerrold_VZ
Enthusiast - Level 3

Sorry about the trouble with the features. If you could submit your phone number on the secure form, we can look at the features on the line.

https://www22.verizon.com/onecms/verizonsupport?ID=adambrown-forums

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