Call Assistant pop up not working
katgif
Newbie

I installed VCA today and the pop up caller ID is not working. About a minute or so after the phone rings it will pop up to tell me who it is. Any ideas????? oh..and I do have the box checked in settings.

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Re: Call Assistant pop up not working
VZ_Constance
Contributor - Level 1

Hello katgif....sorry to hear of the delay your recieving. The program could be out of sync. I suggest you go into account setting and uncheck the pop-up notification box then save it, then re-check the box and save it. pretty much toggling it. and see if that corrects it, if not you may have to uninstall the desktop client and reinstall the client. Please reply if you still need additional help. Thanks!

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