Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Can't get voice message through web
Enthusiast - Level 3

Anyone else having an issue?  I can get to the screen to see my calls and voice message - but when I try to play a message (one received yesterday), it just spins for a long time and then tells me that it can't retrieve the message....  I will call tech support when they open - but wondering if it is just me Smiley Surprised

In addition - are they ever going to update the link you get in the e-mail so that it takes you right to your messages?  the link I get takes me to what appears the right place - but after I sign on, I go to the wireless homepage (not my messages)...

Re: Can't get voice message through web
Khoros Partner
Khoros Partner

These forums are dedicated to Residential products and services offered by Verizon.  It appears your issue is with your Wireless service.

For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you