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Can't make or receive calls

I can't make or receive calls on the land line for the past 24 hours.  Get a busy signal when calling in from another number.  Internet is working o.k.  Phones are all plugged in.  Verizon's web site won't load any pages having to do with phone problems - only pages where we can purchase products and services.  The automated customer support agent won't give helpful answers.  The toll-free number doesn't help either.  How does one get help???

Re: Can't make or receive calls
Master - Level 3
Since we haven't heard back from you as requested in your private support case, it appears you no longer need assistance. Please make a new post anytime you need our assistance.