Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have a flat rate plan, originally only needed it for a fax. We moved our business and now it's long distance (only 10 miles away) but I can't send a fax. I tried to upgrade to the freedom plan and I keep getting:
"We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance."
Only after I was sent on a goose chase to even set up MyVerizon.com account. You'd think that upgrading would be able to be done in a heartbeat online. Very frustrating in the age of computer technology!
This is exactly why I switched my internet provider to comcast, no trouble what so ever for several years now.
I wonder if their site is malfunctioning or just set up this way! Arghhhh!
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.