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Canceling verizon
Enthusiast - Level 2

What is the procedure for canceling my verizon fios.  Does a technician need to come to the house?

Re: Canceling verizon
Contributor - Level 1

First, you need to call and talk to the person who's trained to talk you out of canceling.

Re: Canceling Verizon
Enthusiast - Level 2

Good luck.

You have to call them. You will be on hold for 40 minutes to 1 hour. When you finally get to talk to them they will try to talk you out of canceling. Don't believe anything they tell you. I have been dealing with them on a similar issue and all I have got from them are lies..........