Cannot Get a Straight Answer About Phone number transfer

[MM21045]

I signed up for FIOS, and I requested that the assigned number be changed to a number that was presented to me but I didn't select (system locked up and next time I went to enroll it didn't present me with the same numbers). 

My installer notified Verizon of the number request I made (which was still unassigned). I have emailed, called, and spoke with a supervisor at Verizon and none of them have verified that the order is even in place. They say that they "can't see it in the system" and it could take 30 days. 

If the "phone company" can't see it in the system who's minding the store?!

If anyone knows what to do please help! 

TIA

[Anthony_VZ · Accepted solution]

Sorry to hear that your having trouble with the phone numbers. I have sent you a private message on this issue.

[Loki247]

How was this solved?

I'm getting the run around too. 30 to "transfer" a landline phone number within the Verizon system?!? But only a day if I switch carriers... Why stay with Verizon?

[LawrenceC]

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