Cannot enable Nomorobo

[jimrobson1]

I have Verizon Digital Voice. I checked my plan on Verizon.com and confirmed that I have Verizon Digital Voice. I signed up for Nomorobo's landline service and followed the instructions, which included enabling Nomorobo on Verizon's Digital Voice Account Manager. However, whenever I try to navigate to the Digital Voice Account Manager, all Verizon shows me is a page that's trying to sell me Digital Voice Service. As noted above,  I already have Digital Voice Service, and have had it for years (ever since it became available in this area). How do I get around this? 

[jonjones1 · Accepted solution]

Call 1-800-VERIZON 

that should be fixed by them.

[jimrobson1]

Thanks. I called them already, and was on hold so long that I had to give up. I guess I'll have to try again. 

[jonjones1]

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@jimrobson wrote:

Thanks. I called them already, and was on hold so long that I had to give up. I guess I'll have to try again. 

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Try here during the week

https://www.dslreports.com/forum/vzdirect

Real verizon reps that seem to be outstanding in service issues.