Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My phone serivce in Great Falls, VA has been down since last Thursday. Everyday i check on the repair status (by calling Verizon support) and each day I have been told it will be fixed by the next day at 8pm. this was on Thursday, Friday and Saturday. No one can tell me why my phone isn't working (except for an area outage) or when it will be corrected. Yesterday i was told over the phone that my phone was working (excpet it isn't).
I have tried to check the status of my repair ticket via the internet but no status ever comes back, it just times out on me. I have tried using all internet tools but nothing ever works, i just get redirected or the computer times out.
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
We haven't heard back from you so we are going to go ahead and close the private support case at this time. If you need anything further then feel free to create a new post.