Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
DSL has been off and on all day. Phone has no dial tone.
wallywonks99
Newbie

Checked dial tone at box outside on the house. Me or the neighbor has no dial tone.

DSL is back on now phone is still not working.

0 Likes
Re: DSL has been off and on all day. Phone has no dial tone.
ElizabethS
Champion - Level 1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon tech's assistance. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

0 Likes
Re: DSL has been off and on all day. Phone has no dial tone.
smith6612
Super User
Super User

Sounds like the tap out at the pole where you and your neighbor connect to might have been damaged. You'll need a Voice Repair tech to come out and see what is going on with the cabling, or PSTN equipment.

0 Likes