Dial tone

[mjtd46]

How about trying to fix a dial tone problem? TV and Internet are working OK. Dial tone is not. It's been 3 days and still not fixed. I'm glad to see that Verizon Service hasn't changed. Still takes forever and we are at their mercy since they'll do it when they do it. Can't wait to get the survey. Hopefully it won't be a survey over the phone. I "STILL" have no dial tone.

[AnnieS1]

Hi mjtd46,

Just a friendly reminder, this is a forum where users help other users.

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link: http://www.verizon.com/repair

You can find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

Regards,

AnnieS

[gs0b]

Have you tried plugging a phone into the test jack on the ONT?  If you have dial-tone there, you know it's a problem in your wires.  If you don't have dial-tone, then you know it's a Verizon problem.

Good Luck.

[azizahmed2]

my phone no is {Edited for privacy}. There is no dialtone. please help

[AnnieS1]

Hi azizahmed2,

Just a friendly reminder, this is a forum where users help other users.

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link: http://www.verizon.com/repair

You can find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

Regards,

AnnieS