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Directory Asst Calls

Do any of you get directory assistance calls charged to your home phone every single month when you know good & well that no one in your home makes these calls???  Just wondering if I was the only one.  I've contacted Verizon the last 4 consecutive months with this problem.  All I get is apologies, no remedies.  They do adjust my bill, however.  But I'm fed up having to contact each & every month about this same problem.  Does anyone have any suggestions?