Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'm not computer savvy. Someone from Verizon responded to my previous post, that I should go to my Profile Page, look up at the top middle at My Support Cases, etc. Who are they kidding? I had a hard enough time coming back to this forum! I can NOT find what was suggested to me.
Had visitor today who had a cell phone so called Verizon get Thursday appointment earlier. Service rep tells me Verizon will be at my home on FRIDAY, not Thursday. Huh? How could an alleged SERVICE company be so messed up? But it gets better. Within 15 minutes my landline phone rang. Caller ID showed "Verizon survey". Verizon is REALLY messed up -- my phone is not working and they're calling me to respond to a survey!
To the person who posted a response on this forum. You people have my email address. You people have my phone number. How about possibly helping this senior citizen and E-MAIL something to me about what you're doing to resolve this problem? I can't even call 911 for an emergency! Also, WHY is the "Reply" button not working on my original post?
After a lifetime with the same company under a slew of different names am strongly considering switching to Optimum.
To Verizon: E-mail me with your solution !!
You can access your case by clicking on your name next to your post. This will take you to your profile page where you should find a link to your case in the middle column. Please respond to your support case, as the agents assisting you will be looking there for your replies.