Eleven digit numbers for local calls

[Irishdonk]

I just switched to a Verizon bundle with land line, internet, and Direct TV.  I had to change my old Verizon phone number to do this.  Now when I try to call a local number, same area code, I have to put a 1 in front of the number.  I called Verizon, and the first two support staff said it was a programming error, and they would fix it.  Than someone called me today and said that Verizon must have made this change without telling  me when they installed my phone 4 days ago.  Has anyone else heard of this?

[armond_in_nj1]

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@Irishdonk wrote:

 ... when I try to call a local number ... I have to put a 1 in front of the number ... Has anyone else heard of this?

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No.  The system does require 10-digit dialing, but I haven't encountered (nor heard mention of) a situation where the international calling prefix is necessary.  Of course your calls may still go through with the 1 prefix even if it's not required.

Have you  tried dialing only the 10-digit number?.  Try it and report back.