Fios Triple Play phone charges

[yenracd]

Hello!

I noticed on my latest bill from Verizon, I am being charged .75 for "direct dialed calls".  I have had this triple play for a long time now and this is the first time ever that I was charged for calls.  Does this sound like a mistake on my bill, or is it possible to be charged for phone calls when you have the triple play?  I made these calls within my own state, and I previously have made calls within my state without being charged extra.

[KaLin · Accepted solution]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

[yenracd]

Thank for the email link!  Appreciate it.