Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had the same service for a decade. This just started, When someone leaves a Voicemail my display will show "New VoiceMail" for 3 seconds then displays "Missed Call" This never happened before. Next, When you pick up the phone it no longer has the studdered dial to alert you of a new message, Lastly, when you check your messages it tells you "No New Calls, you have One old saved message"
I called my phone and left a message so I KNOW there is one there but it shows as old.
I called VZN Customer Service. They told me to listen to all the messages and then press the "*" three times and then hang up when prompted. I did this and the problem still occurs.
They are telling me there is no problem when there surely IS!
How do I get this corrected. It is important that I know when a message is on the machine,
Thank you in advance
This issue has been escalated to a Verizon agent.