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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I moved to a new apartment where the phone jack was already available. The tech person said that he is going to replaec the phone jack. I said ok to it. But he never mention that there was a charge associated to it. also not provided any receipt. When I got my first bill, it was charged $95 for the first jack installation. I was shocked. Called customer care and they did apologize for it, but they will not take out this amount from my bill...
I have no idea why the tech person replaced a jack which was already present & then charging me $95. I have paid the remianing portion of the bill and will wait for Verizon response to resolve this issue...