Why is it I can easily upgrade my service on line but I have to call you to get rid of my useless phone service???
Once again, thanks for your cr4ppy "dollars uber alles" customer service, Verizon. I can't wait to get switched to someone- ANYONE- else.
This is a peer to peer support forum, so your talking to fellow customers.
If you haven't tried yet, I strongly suggest using Verizon's webchat, you still would have to talk to a person to get rid of phone service, but at least its done via chat and you woulden't have to call anyone.
You can access their support chat here.
Start a new topic or ask questions in the open forum.
