Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I really don't understand this one.
After loosing my cable and wireless connection and reported, they found that the underground cable was the issue. By the Spanish CSR, i would not be charge anything after explaining that no work at all was realized on my front or back yard. Yesterday, I received a bill from the CMR department for $410.39!!!!. After been a customer for several years and been in the middle of a two year contract, this is not something that I was expecting at all from Verizon. What I need to do to get this unfair bill out of my way and keep been a customer of Verizon, or do I need to began to look for other alternatives for my Cell, TV & wireless services?
A Disappointed Customer
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page here on the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
I do not see "My support cases", can you help me to get there. The Help section is not helpful either, sorry.
It looks like you were able to access your Private Support case. Please post back here if you are still having any difficulties.