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HVM Reminder service not working & CID no longer showing on TV
BigCats1
Enthusiast

1 .. For at least a few weeks I do not get my reminder call I set. 1⁄2 hour after the time it should have been received I get a voicemail that it was unable to be delivered! If I test it again during that day subsequent reminder calls seem to work.

2.. My caller ID information is no longer showing up on my smart TV for at least a week. I keep going to settings & do Called ID troubleshooting steps which says it is fixed but it is not!

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Correct answers
Re: HVM Reminder service not working & CID no longer showing on TV
CRobGauth
Super User
Super User

When you run the troubleshooting, does the test number show up?

Have you tried rebooting router and STB?

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Re: HVM Reminder service not working & CID no longer showing on TV
CRobGauth
Super User
Super User

When you run the troubleshooting, does the test number show up?

Have you tried rebooting router and STB?

Re: HVM Reminder service not working & CID no longer showing on TV
BigCats1
Enthusiast

Yes when I do the troubleshooting I can see the test caller ID & Yes I also rebooted router.

I assume you have done something to fix this problem since I just saw a call on my TV for the 1st time? Thank you if this is working because of your fix!!!

Hope you also fixed "reminder" service. I will test it in the morning!

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Re: HVM Reminder service still not working
BigCats1
Enthusiast

My reminder service is still not working!! Instead of getting a call I get a voicemail 1⁄2 hour later saying it could not be delivered!

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