Help! I transferred my number to MagicJack and I want it back!

[Noella1]

OMG!  I have had nothing but problems.  Everything I have is new - even my cordless landline phone and all wires.  I am so frustrated I just want to go back to Verizon!  I live way out in the sticks so I only have  this one landline and no cell phone as they don't work where I live.  I have to walk out to the road to use one.  Anyway, My Trac phone is not activated. 

So, Apparently I still have an account with Verizon and they are going to charge me for the next month BUT...I have no dial tone when I plug back into my jack and the site told me they couldn't bring up 'test info' on my account to see where the problem lies.  I think it's because I've transferred my number. 

How do I get my number transferred back to Verizon? Can I do it on the internet?  Otherwise I will have to spend time on someone else's phone calling Verizon to ask what do I do now?

Anyone else had this problem and how do I fix it!

Thanks,

Noella

[KenWVT1]

You should be able to do a online chat with a Verizon rep and they should be able to help you. This forum is just for customers and your message may not be seen by Verizon.

[acraftylady]

Some people have told me they love magic jack and some people hate it.  I would not drop my main phone line for it though as the computer has to be on all the time to make and receive calls I believe but it's good for a second phone line.  You could have just gotten a new number from magic jack and not ported your main home number I believe as that's what friends have done and use it for a second line for business.  Hope you get it sorted.  Mary

[yourpatriotsfan]

Hello;  I have magic jack and it worked fine until I change to verizon FIOS.  Now I can hear the other caller but they can't hear me.  Was on tech support for 3 hours with Magic Jack and they can't seem to find the problem.  Anyone else have this issue?

[acraftylady]

There is now magic jack plus that does not require the computer to be on. Mary