How to Activate Call Assistant

[Anthony_VZ]

The Call Assistant program is activated from www.verizon.com/callassistant. If you have any problems going through the process the Call Assistant team can be reached at 888-483-5156

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Can someone please help me? I had VCA (Verizon call assistant) installed on my work desktop but it stopped working. It won't let me log in - I keep getting a message that the server is busy -try again later. I even tried to uninstall and reinstall VCA. Now I can't find the download on the Verizon website.

Can this be removed from my account and then reactivated so I can monitor my home phone calls while at work? This was the feature that I had when it was first functioning and I had the same type of service with another provider. I was promised by Verizon that I could get my calls this way.

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When I try to log in on the call assistant link I get

An error has occurred: USERID not found ....

What is wrong with my call assistant?

It shows that it has been activated but it just won't let me lon on.