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I NEED HELP NOW!!
gellopy
Newbie
‎02-08-2019 03:21 PM

Today Iasked VErizon to change my date for disconnecting my phone to Feb 15 from Feb 9, sicne I am still trying to port my number out. Whilst changing the date, the bot also disconnected my phone.

Sicne then I have spent over 3 hours through variuos chats to get it restored. To no avail.

I AM NOW BEGGING ANOYONE WITH A BRAINA T VERIZON TO FIX AND RESTORE MY PHONE CONNECTION IMMEDIATELY SO i CAN PORT MY NUMBER. WITHOUT AN ACTVIE LINE, I CANNOT PORT MY NUMBER!!!]

HEEEEEEEELP!

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Re: I NEED HELP NOW!!
gellopy
Newbie
‎02-08-2019 03:25 PM

I HAVE BEEN BEGGING ON THROUGH TEH CHAT TO FIND ME A SUPERVISOR TO FIX THE ISSUE. THE PERSON IS NOW TRYING TO SELL ME SOME OTHER STUFF!!!  I CANNOT BELIEVE THIS AT ALL!

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Re: I NEED HELP NOW!!
kh-gary
Moderator
Moderator
‎02-08-2019 03:59 PM
Hi gellopy,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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