Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
I am having problems viewing my phone usage every month....WHY?
lonnae
Newbie
‎05-11-2017 11:57 AM

Each month when I click the button for usage....I get a message that there is a problem showing it..... why?

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: I am having problems viewing my phone usage every month....WHY?
Rolf1
Newbie
‎05-15-2017 04:34 PM

I am having the same issue.  I cannot see details of any calls that were made.  I am being charged but cannot view the call history.  I have tried the automated help center but they keep changing my question and are no help.

0 Likes
Reply
Correct answers are available for this post.
Re: I am having problems viewing my phone usage every month....WHY?
tns2
Super User
Super User
‎05-19-2017 02:52 PM

Residential type phone or Verizon Wireless phone.  If Verizon Wireless your in the wrong forum. I am not aware of a place to view Phone Usage for most residential users, but thats probably because my phone was using one of the unlimited verizon services for many years.

0 Likes
Reply