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I can't receive or send multimedia messages

Every time I get a picture message or try to send one, I get an error message saying that multimedia message failed. When I go to my online account, it says that my multimedia messages is unblocked. So what am I missing? Yes I have rebooted my phone and stuff and called that service number when I upgraded my phone. Also I have a basic phone (pantech Jest 2, love the phone).

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Re: I can't receive or send multimedia messages
Community Manager
Community Manager

Hi pizzo,

These forums are dedicated to Residential products and services offered by Verizon.

For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you.