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I cannot receive calls
192151
Newbie
‎08-13-2018 08:40 AM

I cannot receive calls.  I have checked the battery and have unplugged everything plugged into a phone line and plugged phone back it.  I can make calls, but when someone tries to call me, the phone makes a little sound like it is trying to ring, but it cuts off and the call does not come through.  I have had this problem on several occasions recently.  It gets fixed and then occurs again.

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Re: I cannot receive calls
LawrenceC
Community Manager
Community Manager
‎08-13-2018 08:55 AM

Hi 192151,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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