I have to agree that Verizon's service is not what it used to be.

[picharlie]

Its true....Verizon used to be spot on with their communication and quality of service.  I've been with them for about 20 years that I remember, but when I hooked up my internet it was not right, and took soooo many phone calls to them and from them to get it right.  Now a year or so later, I tried to add a land line and again, nothing but bad communication and being charged for what I didn't ask for, and just plain a waste of my time trying to get it all straightened out.  When my contract is up, I believe I will be switching to another provider.  Too bad....Verizon used to be soooo dependable.

[GaryDoug]

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@picharlie wrote:

Its true....Verizon used to be spot on with their communication and quality of service.  I've been with them for about 20 years that I remember, but when I hooked up my internet it was not right, and took soooo many phone calls to them and from them to get it right.  Now a year or so later, I tried to add a land line and again, nothing but bad communication and being charged for what I didn't ask for, and just plain a waste of my time trying to get it all straightened out.  When my contract is up, I believe I will be switching to another provider.  Too bad....Verizon used to be soooo dependable.

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Yes, but it was much easier when all there was amounted to a single twisted pair phone line 20 years ago. That's how i got my Internet back then (well 15 yrs ago anyway).