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If person calls us while we are on the phone they get an operator
drose224
Enthusiast - Level 2
‎04-19-2020 06:37 AM

If we are on the phone and someone trys to call us they get an operator.  This is happening frequently and just started.  What is going on?

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Re: If person calls us while we are on the phone they get an operator
gs0b
Community Leader
Community Leader
‎04-19-2020 09:42 AM

There is a glitch in The Matrix and your callers are reaching Tank on the Nebuchadnezzar.

Seriously, do you have call forwarding on busy configured?  Maybe it's setup wrong.  If it's not that, you probably should ask Verizon.  Try their chat, @VerizonSupport on Twitter or https://www.dslreports.com/forum/vzdirect

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An Accepted Solution is available for this post. Jump to solution.
Re: If person calls us while we are on the phone they get an operator
gs0b
Community Leader
Community Leader
‎04-19-2020 09:42 AM

There is a glitch in The Matrix and your callers are reaching Tank on the Nebuchadnezzar.

Seriously, do you have call forwarding on busy configured?  Maybe it's setup wrong.  If it's not that, you probably should ask Verizon.  Try their chat, @VerizonSupport on Twitter or https://www.dslreports.com/forum/vzdirect

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