Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am constantly charged for one time service fees that there is no way possible are occuring at my residence. We have not had a phone plugged into the wall for over 2 years to make any calls let alone call 411 or *69 each month. Everytime I call verizon it is a huge issue to deal with and depending on the first person they may or may not politely retract on the bills, if they play hardball I always have to ask for their boss.
Most recently someone told me they would block 411 so it would not happen again, but oddly enough I was bill for 3 more 411 calls and a *69 call for the upcoming month. When I call today I plan to ask for the first persons boss, than that persons boss to hopefully get high enough up the chain to annoy someone with more important things to do.
As if it is odd enough I routinely am billed for services I do not use, it is even more interesting to note not a single verizon rep can tell me when the calls were/are placed... in 2017 when every single thing is recorded, you would think that would be very easy, like click a few buttons and 'oh, you called 411 on 3/18/17 at 10:05pm and were on the line for 95 seconds'..but no one can.
Additionally, the charges are billed for future date ranges, ie: my April 20th bill shows almost $10 in one time usage fees listed April 20-May 19th... how do they know I will call 411 five times in that month?!
Very concerning/disappointing as I wonder how many verizon customers on autopay never look at their bills, don't faithfully budget their finances and literally have no clue they are being charged $3 here, $10 there, $6 the next month, maybe $17 the following...and so on..
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