Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
The ongoing, intermittent power-down and power-up cycles of rolling power blackouts earlier this week affected service to some FiOS customers. Specifically, less than one percent of our FiOS customers in North Texas are experiencing disruption with their service.
We have identified the problem as being caused by the repeated power surges, which in some cases, will require replacement of equipment at a customer’s home.
We have already mobilized all local repair technicians to address this matter and are augmenting that workforce with repair personnel from outside the area, and we are reassigning technicians from other functions as well. Despite the ice storm earlier this week and today’s ongoing snowstorm, we have crews working to restore service.
We apologize for the inconvenience that these extraordinary weather-related conditions are causing to some of our customers and wish to reassure all of our customers that we are bringing every resource necessary to resolve the issue as quickly as possible knowing a higher than normal number of people are telecommuting and others want to watch the Super Bowl on Sunday on their FiOS TV.