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Hoping someone here can help as I have little to no success getting issues resolved through verizon chat or live calls.
The incoming caller ID does appear on my physical phone but not on my on-line call activity log. The on-line activity log lists all calls as "unavailable". I have digital voice service.
Does anyone know the cause and then how to have the number appear on the log?
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further information ... the caller iD number is displayed on my set top box call logs. Again, not on the on-line call activity log.
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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/
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I am aware this is a verizon customer to customer forum. Was hoping another customer had a similar issue and found a solution. When I have had issues / questions I have had little to no success obtaining an answer / solution through verizon's online chat or through their call system.