Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Inconsistency in billing information
wwelsch
Newbie

I ordered enhanced internet with freedom essentials with three options for $49.00, why does my accouct say $118?

Please don't tell me they changed it to a higher tier?  I didn't order that.

0 Likes
Re: Inconsistency in billing information
tns2
Super User
Super User

Your talking to peers here, so we don't know.

Double check.  They normally charge for things a month in advance.  So initial bill is often for up to two months.  And they don't normally quote taxes or other fees.

0 Likes
Re: Inconsistency in billing information
wwelsch
Newbie

Thanks, yeah I know about the pier thing.  The price I see is  the monthly price for double play.

Can I find an order history anywhere on this site?

0 Likes