Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I opened a Verizon account late December, with $39 promotion for 25/25 internet and landline. My January bill states my monthly payment is $99.99, and it should be $39, so I called Verizon and a rep fixed that for me.
I can see my Feburary bill now and it still states $99.99 per month.
Who can I ask for help?
Call them back again and have it corrected.