Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Is Verizon actively under attack?
pattyoriley
Newbie

Minutes ago i called 1-800-837-4966 a third party seemed to be entering numbers ! It is very strange. The robo voice saying this is a wrong response several times. The line would go quiet and my key entrees were ignored.... the the verizon robo voice said one dollar is this correct? When I had not entered anything!    Verizon can you please help me? {edited for privacy}

0 Likes
Re: Is Verizon actively under attack?
walt178
Specialist - Level 3

Possibly you accidentally entered 11-800-837-4966.   11 is the prefix for overseas numbers which could explain the response you got.

0 Likes
Re: Is Verizon actively under attack?
gs0b
Super User
Super User

FYI, 011 is the international dialing prefix.  Maybe the fingers bounced on 0 and 1.

Happy Snow!

Re: Is Verizon actively under attack?
pattyoriley
Newbie

no, I tried more than one time with different menu choices. I was blocked from responding and some one else was....

I need to make a video of what happens ! i'll post on my you tube "ihateyoda"

0 Likes
Re: Is Verizon actively under attack?
tns2
Super User
Super User

Possibly something wrong with your phone.  On my phone, a wireless one, it works best to enter the whole number being called first, then llift phone, or press talk.  And of course could be something wrong with the verizon equipment or line(old copper wire?). 

0 Likes