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Is Verizon actively under attack?
pattyoriley
Newbie

Minutes ago i called 1-800-837-4966 a third party seemed to be entering numbers ! It is very strange. The robo voice saying this is a wrong response several times. The line would go quiet and my key entrees were ignored.... the the verizon robo voice said one dollar is this correct? When I had not entered anything!    Verizon can you please help me? {edited for privacy}

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Re: Is Verizon actively under attack?
walt178
Specialist

Possibly you accidentally entered 11-800-837-4966.   11 is the prefix for overseas numbers which could explain the response you got.

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Re: Is Verizon actively under attack?
gs0b
Super User
Super User

FYI, 011 is the international dialing prefix.  Maybe the fingers bounced on 0 and 1.

Happy Snow!

Re: Is Verizon actively under attack?
pattyoriley
Newbie

no, I tried more than one time with different menu choices. I was blocked from responding and some one else was....

I need to make a video of what happens ! i'll post on my you tube "ihateyoda"

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Re: Is Verizon actively under attack?
tns2
Super User
Super User

Possibly something wrong with your phone.  On my phone, a wireless one, it works best to enter the whole number being called first, then llift phone, or press talk.  And of course could be something wrong with the verizon equipment or line(old copper wire?). 

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