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Is this a Joke, 12 days no service.....
motoclown
Newbie

...............THE AUTOMATED PHONE SYSTEM IS A JOKE!

WHY CAN'T YOU HIRE PEOPLE TO TALK TOO?
WHY IS THERE NO OPTION TO SPEEK WITH SOMEONE?

I called, last Monday, Tuesday, Wednesday until I used up a whole

months allotment of minutes, Called, Chatted, chatted and chatted some more...

"We're Sorry but I can;'t help you let me transfer you.'"

Called the guy who climbs the pole, he said pay your bill , let me transfer you.

Called and chatted and chatted some more Thursday...

Friday after spending 12+hours on this, I called

to talk to a supervisor, guess what, she can't even answer her phone.

Left a message.

Phone is still out.

Talked to a representative & Supervisor Yesterday, Monday, and no avail.

Now I am going to try chatting some more, since I CAN'T CALL!

Lisa

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Status changed to: Resolved
TonyaD_VZ
Contributor

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

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