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Land Line Slammed
LTcustomer
Newbie
‎08-23-2013 11:02 AM

Land Line Slammed - My Verizon land line of 9 years was recently transferred to T-Mobil without my knowledge or consent. I am having trouble getting it returned.  T-Mobil says it was processed as a prepaid transaction and won't or can't identify party that has taken my line.  Verizon seems slow to respond or offer assistance.  Any suggestions on actions to take?

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Re: Land Line Slammed
gs0b
Super User
Super User
‎08-23-2013 01:08 PM

Contact your state's PUC.  You'll get much faster action out of Verizon when they have to respond to the state regulators.

Good Luck.

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