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Landline stopped working
Lorsco
Newbie
‎06-07-2015 05:30 PM
Started as much static and not connecting incoming or outgoing. Then no dial tone on any of 4 phones. Connecting to outside box with same result. Troubleshooting website on on my verizon is also stated out of order. Internet works fine thank goodness. How do you connect with verizon to get some help. Frustrating!
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Re: Landline stopped working
gs0b
Community Leader
Community Leader
‎06-07-2015 05:34 PM

Call 800-VERIZON.  Tell them you've no dial tone at the NID (network interface device, or the box outside).

Good Luck.

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Re: Landline stopped working
pwayCAS
Newbie
‎06-09-2015 03:58 PM

sorry to hear that mine stopped working as well on 6/5/15 and they are supposed to come out to repair today by 9:00 p.m.

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