Landline

[ginster54]

My caller ID isn't working and neither is the caller answering feature. No phone number shows and the answering service doesn't answer; therefore I have no idea who has called and if they have left a messge.

[gs0b]

Welcome to the forums.  You're talking to other customers/users here.  Your issue looks like you need to talk to Verizon.  Click here to contact them:
http://www.verizon.com/support/residential/contact-us/index.htm

Good Luck.