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Verizon Wireless lets you see the duration of incoming and outgoing calls. On the landline side that is not available. I end up calling Customer Service or Tech Support. Some representatives look it up some say they can't. I put a request in (supposedly)about adding the option weeks ago and haven't heard a thing. Obviously they can't or won't do it. I'm tired of calling about this and misinformed reps., all I want is to see it online just like on my wireless account. Has anyone else had this problem?
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Do you have unlimited service.
Old time billing use to include all the calls and their lengths. But they certainly don't anymore. And when they went online with your call log they didn't decide to show this info. Its not just Verizon and Frontier, its many other phone services.
Since these forums are PEER to PEER, you will not see a response from Verizon. And the forum they used to have for making (and voting on) suggestions, was discontinued a few years ago. They keep saying they are working to bring a new version of that back, but so far I haven't seen it.
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