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Listen to your Customers

Listen to your customers and fix phone problems correctly.  I have been having phone problems with my land line every six months, for the past 10 years.  Verizon fixes the problem by switching my line to a better one and gives the bad line (stactic ridden) to some other poor customer.  In six months, someone else complains and I have the static back on my line.

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Re: Listen to your Customers
Contributor - Level 1

My theme for this weekend

File a complaint with the state PUC

 Unless things have changed at Verizon , nobody at Verizon want a PUC complaint staying unresolved for long