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Lost distinctive ring
garrison1
Newbie

Had two land lines, got rid of one that had DSL and moved it to other line, which also had a distinctive ring for my fax. when called says disconnected, but still is active. How to fix

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Re: Lost distinctive ring
Anthony_VZ
Master

The line will still be active. If you pick up the phone you will have dialtone. This is because a distinctive ring is not a separate phone line. It is a second telephone number that rings the main line. To get it reestablished, the sales department would need to be involved. If you need further help, please send me a private message.

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