Message tone when turn on phone - no messages
ddibert07
Newbie

Every time I attempt to dial my phone, I get the tone that signifies a message. When I check my voicemail - no messages.

Help?!

Thanks,

Don

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Re: Message tone when turn on phone - no messages
VZ_Constance
Contributor - Level 1

Hi Don...allow me to look into this for you. Please fill out https://www98.verizon.com/content/verizonsupport/ so we can access your account and further troubleshoot, thanks!

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Re: Message tone when turn on phone - no messages
ddibert07
Newbie

Ok, That is completed.

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Re: Message tone when turn on phone - no messages
ddibert07
Newbie

@VZ_Constance wrote:

Hi Don...allow me to look into this for you. Please fill out https://www98.verizon.com/content/verizonsupport/ so we can access your account and further troubleshoot, thanks!


Done. Now what? Tone is stiil there - no messages in mail box.

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Re: Message tone when turn on phone - no messages
fiospaul
Newbie

I have exactly the same problem - it's driving us crazy because the phone flashs!

Help! I'll fill in the form too

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Re: Message tone when turn on phone - no messages
fiospaul
Newbie

I filled in the form - waiting....Will post this thread with results

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Re: Message tone when turn on phone - no messages
Arthurlw
Contributor - Level 1

Ok, I can't speak for Verizon, but when this happened with my VoIP phones I would call myself and leave a voice message, then go there and listen to it and then delete it, and the flashing/stuttering would cease.  But if it happens frequently — assuming this method even works for you in the first place — I would call tech support and have them reset the thing.  If you have to call them more than once they should have the decency to go ahead and replace the module gizmo or whatever it is for your voice mail.

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