Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
A repair request was submitted on 12/26/2011; no dial tone on the POTS
A repair was scheduled for 1/5/2012
I get a call on 1/3/2012 about a FIOS install scheduled for 1/4/2012
I did NOT reqiest a FIOS install, just a repair of the POTS
I check the status of the repair, magically there is no record of it.
I request a new repair on 1/3/2012
A repair is scheduled for 1/12/2012
Was this a 'No Dialtone' request or something else?
Why not call back and check on the request, to either expedite or follow-up so it doesn't fall off the radar?